Frequently Asked Questions

Wedding seating chart questions, answered

Everything couples ask us before their first AI-optimized seating chart — from pricing to family politics.

Is Untangly free?

Yes — the Bouquet plan is completely free and includes up to 50 guests, 3 AI seating optimizations, and PDF export. If your wedding is bigger or you want unlimited AI runs and collaborator access, the Garden plan is a one-time $19 per event.

How many guests can I add to my seating chart?

The free plan supports up to 50 guests. Once you upgrade to Garden ($19/event) or Estate ($49/month, built for planners), your guest list is unlimited — Untangly handles large weddings just as easily as small ones.

How do I make a wedding seating chart with divorced parents?

Add a relationship between the two guests and set it to "keep apart" with "must" priority. The AI optimizer treats that as a hard rule — it will never seat them at the same table, and with table adjacency links you can even keep them away from neighboring tables.

Can I change the seating chart after RSVPs come in?

Yes. Update guest RSVP statuses or add and remove guests anytime, then re-run the AI optimizer for a new conflict-free arrangement in seconds. Every optimization run is saved in your history, so you can undo back to a previous version if needed.

Does Untangly automatically arrange the seating for me?

Untangly's AI evaluates thousands of possible seating configurations against the relationship rules you've set and returns the highest-scoring arrangement, along with a Harmony Score showing how much it improved. You can accept it as-is or adjust it manually from there.

Can I import my guest list from a spreadsheet?

Yes. Upload a CSV from Google Sheets, Excel, The Knot, Zola, or WeddingWire, and Untangly automatically maps common columns like name, email, RSVP status, and group. Only a guest's name is required — everything else is optional.

Can I share the seating chart with my wedding planner or partner?

On the Garden and Estate plans, you can invite collaborators by email to view or edit your seating chart alongside you — handy for looping in a partner, parent, or planner without sharing your login.

What if I don't like the AI's seating suggestions?

You're always in control. Undo an optimization run with one click to restore the previous arrangement, or manually drag guests between tables — the AI will work around your manual placements the next time you run it.

Still have a question?

Try Untangly free for up to 50 guests, or reach out and we'll help you figure out the rest.